Speaking with an American Airways consultant is a problem. Did you go through the identical trouble or was you practical experience superior that the majority. Share your feelings with us.
We had been on AA 1517 from Miami to Roatan 02/13/16 and 02/14/16 & The flight was struggling to land in Roatan and diverted to Belize. I am acquainted enough with flying to grasp the Captain created the right call plus the diversion was climate associated. Upon landing in Belize we had been informed by the Captain there was a warning mild on an motor that required to be resolved, the component was out there in Belize. The end result was a clear mechanical delay. We deplaned and have been told we would get foods and drink. After in excess of an hour or so we had not been fed and a bit later on we were given a sandwich and bottled water after which told we could board.
There was no gate All set for us and we waited a hour just before one particular was Completely ready. That was not what we expected.
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to a lot of issues to locate me An additional flight and also to reroute my luggage. Gary was pleasurable and helpful and tranquil, and I actually appreciated how tough he labored to help me.
Get the CEO’s to read about repeat small business and after that they are going to understand why They're frequently not making the bottom line. I am able to Actually state that I’m never reserving with the airline all over again. many thanks, Sincerely
I wish to make this report to you. I had been stunned which i was unable to produce a report by telephone. Sallianne Dale
Endeavoring to adjust a reservation date for the final three times/evenings. Every single agent We have now gotten has either transferred us from our get in touch with producing A different hours wait around or has hung up on our simply call.
When examining in at IAH, the staff members driving the AA desk were being all chatting and speaking about family vacation. They seem irritated that we had numerous luggage. The additional operate was receiving within their way. This was not the way in which I anticipated to begin my excursion.
Tomorrow, on my BIRTHDAY, I’ll handle your 3rd share allocation like a Unique birthday present from all of you and tank you given that-
In April 2014 I used to be presented a voucher for aiding with an ill affected individual on one among yur flights. Regrettably on account of some unforeseen situation I haven't been ready to make use of the voucher.
I felt compelled to state that I can no more fly along with you, as you go on to take care of people without the need of respect. The latest, the service Pet dog problem. What on earth is Incorrect using your education? No matter what it truly is, I cannot fly with a business that can't effectively train its personnel. Fantastic bye!
I have tried using, with no success to succeed in your shopper service Section. I misinterpret the flight time for the flight this website 3530 and want to vary it. I tried contacting within just 5 minutes of booking this flight but have experienced no response. I have not sent this message ahead of
I just obtained from the telephone with Connie Sanders within the DFW Office environment. I requested for her name since she was so type and helpful to us. I have hardly encountered an individual so helpful and caring. If your representatives may very well be like her you would've a beautiful airline.
To begin with, big many thanks and shout out in your Cust Svc rep Laura. She is quite welcoming and was equipped to deal with my difficulty quickly. You need to feel extremely lucky to have her as an personnel.